Granada Human Smart City
Granada Town Council

Granada Human Smart City is one of the initiatives of the National Plan of Intelligent Cities promoted by, one of the pioneering public entities in the promotion and implementation of the smart city concept in Spain.

The project aims to make the Albaicín neighbourhood universally accessible for all people regardless of their physical condition, age or place of origin as well as the promotion and accessibility of cultural heritage and the promotion of smart and sustainable tourism, all with employment Innovative, integrated and efficient information technologies.

In order to achieve universal accessibility and improve mobility, a Mobile and Web Application has been developed that provides the calculation of the optimal route depending on the mobility profile of the user. Thanks to this, people with mobility difficulties (elderly or people in wheelchairs) or families that move pushing baby strollers will be able to obtain information on the most suitable route in their walks through the historic neighbourhood of the Albaicín, including the topographic profile of the route, information about accessibility such as stairs, slopes, types of pavement and the possibility of avoiding routes with stairs or sections of steep slope.

In addition, users will be able to consult different geographic information such as bus stops, taxi, parking spaces of reduced mobility, and tourist information such as routes and tourist attractions that improve the experience of visitors.

For the promotion and accessibility to cultural heritage using laser scanner devices have been raised 3D models of elements of tourist interest in the area of the study. These models can be viewed in a 3D environment on different devices such as mobile phones, tablets and personal computers. In addition, one of these models, the façade of the Renaissance museum, has served as a base to generate a 3D model using the latest 3D printing techniques which allows blind people to know, through the touch, this unique monument.

The complete platform with web and mobile applications promotes intelligent and sustainable tourism thanks to the use of efficient, innovative and integrated information technologies.

BI and CRM system has been also developed for the technicians of the city to analyse the different demands and needs of residents and tourists in order to offer them a better service and improve their experience as a Granada visitor and make their stay in Granada comfortable and unique.

The urban design of our historic districts, such as Albaicín (Unesco World Heritage) with its medieval Arabic architecture with narrow and winding streets and multiple staircases and slopes makes the mobility and accessibility difficult for residents and visitors. The ageing of the local resident in those historic district is also and added problem for their mobility.

Universal access to mobility is a right inherently associated with the concept of Smart city.

The provision of services based on location orientation facilitates an experience accessible to anyone visiting the city, for example a Mobile and Web Application has been developed or 3D models of elements of tourist interest in the area of study

Some IT systems has been already released, among them:

  • Web and Mobile APP for citizens (including functionalities like optimal route calculation for pedestrian depending their accisibility profile (baby stroller, senior, wheelchair people, etc.).Routing taking into consideration slopes, elevations, stairs, pavement conditions, etc.
  • Spatial Data Infrastructure with an OpenData portal for geographic information
  • Web business analytic tools for Granada Municipality operators

All those IT tools have achieved:

  • Improvement of mobility for residents and tourists
  • Detect main origin-destination pedestrian movements. Know the pulse of the district
  • Promote unknow touristic routes and point of interest. Increase of visiting